Disclaimer

This Disclaimer is a short summary of the most important things to understand about Ask Yogi Universe. It sits alongside our Terms of Service and Privacy Policy, which contain the full terms. Where this Disclaimer and the Terms of Service differ, the Terms of Service govern.

1. Entertainment only

ASK YOGI UNIVERSE IS FOR ENTERTAINMENT AND PERSONAL REFLECTION ONLY. EVERY HOROSCOPE, READING, REMEDY, REPORT AND AI ANSWER IS AN ASTROLOGICAL INTERPRETATION OF BIRTH DETAILS. IT IS NOT SCIENTIFIC, IS NOT BASED ON REAL-WORLD DATA, AND MUST NOT BE TREATED AS FACT. NO OUTCOME IS PREDICTED, PROMISED OR GUARANTEED.

Astrological interpretation is subjective. Different astrologers, and different traditions, reach different conclusions from the same chart. Nothing in the App has been scientifically validated, and we make no claim that it has.

2. What the Service covers

Daily, weekly, monthly and yearly horoscopes; readings across a broad range of life themes including love and relationships, career and work, money, family, health and wellbeing, travel and study; astrological remedies; an automated AI chat with voice notes and spoken replies; and paid reports by category.

Any reference to a person, a relationship, a job, an illness, an amount of money, a date or an event is astrological in nature. It is not a statement that anything has happened or will happen.

3. Astrological remedies — please read this

A remedy is a traditional astrological suggestion, offered as entertainment. It is not advice, not a prescription, and not a guarantee of anything. A remedy may suggest wearing a colour, repeating a mantra, choosing a favourable time, keeping an item, buying something, giving a gift, or making a donation.

We sell nothing. We do not sell gemstones, charms, ritual items or services, we have no affiliate, commission or referral arrangement with any seller, temple, charity or practitioner, and we do not endorse or vouch for any of them. We gain nothing from whether or not you act on a remedy.

NEVER SPEND, GIVE OR DONATE MORE THAN YOU CAN COMFORTABLY AFFORD TO LOSE. NO PURCHASE, GIFT OR DONATION WILL CHANGE AN OUTCOME, IMPROVE YOUR LUCK OR PREVENT ANY EVENT. A REMEDY IS NEVER FINANCIAL ADVICE AND MUST NEVER BE A REASON TO BORROW MONEY, USE CREDIT OR SPEND SAVINGS.

DO NOT FAST, CHANGE YOUR DIET, TAKE OR STOP ANY MEDICATION OR SUPPLEMENT, CHANGE ANY MEDICAL TREATMENT, OR DO ANYTHING PHYSICALLY RISKY BECAUSE OF A REMEDY. SPEAK TO A DOCTOR FIRST.

You are free to follow a remedy or ignore it entirely. Nothing bad happens if you do nothing, and we will never suggest otherwise.

4. Not professional advice

Nothing in the Service is medical, psychological, health, legal, financial, investment, tax, relationship or career advice, and nothing in it substitutes for a qualified professional. For any decision about your health, your money, your legal position, your family or your safety, consult an appropriately licensed professional.

5. Do not rely on it

YOU MUST NOT RELY ON ANY HOROSCOPE, READING, REMEDY, REPORT OR AI ANSWER IN MAKING DECISIONS ABOUT YOUR HEALTH, YOUR MEDICAL TREATMENT, YOUR MONEY, YOUR INVESTMENTS, YOUR JOB, YOUR RELATIONSHIPS, YOUR FAMILY, YOUR TRAVEL, YOUR LEGAL POSITION OR YOUR SAFETY.

You use the Service at your own risk and are solely responsible for your own decisions, including anything you do or decide not to do after reading or hearing something in it. Never delay or forgo professional advice, medical care or treatment because of the Service.

Content about another person is not an instruction or encouragement to approach, avoid, confront, accuse or leave anyone.

6. Not for emergencies

THE SERVICE IS NOT AN EMERGENCY, CRISIS, MEDICAL OR SAFETY SERVICE AND HAS NO SUCH FUNCTION. IF YOU OR ANYONE ELSE IS IN DANGER, UNWELL, OR NEEDS URGENT HELP, CONTACT LOCAL EMERGENCY SERVICES OR A QUALIFIED PROFESSIONAL IMMEDIATELY — 911 IN THE UNITED STATES, CANADA AND MEXICO; 112 IN THE EUROPEAN UNION, THE UNITED KINGDOM AND INDIA; 190 OR 192 IN BRAZIL; OR THE EMERGENCY NUMBER FOR YOUR COUNTRY.

If you are struggling with your mental health, please speak to a doctor, a qualified mental health professional, or a crisis line in your country. The AI chat is not a counsellor, therapist or crisis service.

7. AI-generated content

Horoscopes, readings and chat replies are produced by automated AI systems, not by a human astrologer or adviser, and no human reviews them before you see them. They can be inaccurate, incomplete or simply wrong, and may include fabrications.

By default, AI features run on our own models, on our own infrastructure — on that path your messages never reach a third-party AI company. A third party is used only as fallback or overflow, when our own model is unavailable or demand exceeds its capacity. In those cases the request may go to DeepSeek (a third-party provider in China) directly, or to DeepSeek through OpenRouter, a routing service. Where OpenRouter is used, both it and DeepSeek receive the content of the request. OpenRouter does not retain our prompts — prompt logging is switched off — and our routing uses DeepSeek models only, so requests are not forwarded to any other AI provider. Data sent to these providers leaves your country. The Privacy Policy explains exactly what is and is not sent — your email address, payment information, profile photo, device identifiers, IP address and location are never sent to any AI provider.

You can type a message or record a voice note. A voice note is transcribed into text and the audio is deleted immediately — we keep only the transcript, and we never analyse your voice or identify you by it. When the Service reads an answer aloud, the text is converted to speech on your device or by the text-to-speech service of Amazon Web Services, which is also our hosting provider.

We do not use your content to train any AI model, ours or anyone else’s.

Please do not send the AI chat information about other people beyond the birth details described in Section 8, sensitive personal information such as health information, or confidential information — whether you type it or record it.

8. Charts for other people

The Service can produce a chart about another person — a partner, spouse, sibling, child, parent or grandparent. Some of this is a paid purchase. Either you enter their birth details yourself, or you send them a share link and they onboard themselves.

If you enter the details yourself, no account is created for that person and nothing is sent to them. You confirm you are entitled to give us the details, and that you have the person’s permission if they are an adult. This is the only way to add a child under 13, and only that child’s own parent or legal guardian may do it.

If you send a share link, you send it yourself — we do not send the invitation and we do not collect that person’s contact details. An unaccepted link expires after 30 days. If they accept, they create their own account and accept our Terms and Privacy Policy themselves. You can then see their chart and readings while the link is active, but never their AI chat, voice notes or anything else private to their account. They can revoke your access at any time, after which they would need their own subscription to keep using the Service. Share links may be sent only to people aged 13 or over.

Only send a share link to someone willing to receive it. Do not use it to contact, pressure or repeatedly approach anyone.

9. Age

You must be at least 13 years old to create or hold an account. The Service is not directed to children under 13 and we do not knowingly collect information from anyone under 13. If you are between 13 and 18, or the age of majority where you live, use the Service only with the involvement and consent of a parent or legal guardian, who is responsible for any purchase made through your account.

10. What we collect

Email address and a name or nickname; your date, time and place of birth and optionally your gender; AI chat messages and voice note transcripts; a profile photo if you set one; your approximate city-level location if you allow it, used only to time your horoscope; birth details you enter for other people; the last four digits of your payment card and billing postal code for web purchases; and technical data including IP address, device identifier, device type, usage logs, crash diagnostics and approximate region from IP.

The App asks permission before using your photo library, camera, microphone, location and speech recognition. Each is optional, each is requested only when you first use the feature, and the App works without any of them.

We do not collect precise GPS location, biometric information, government identification numbers, health information, or your real name unless you choose it as your display name. We run no face detection, facial recognition, voice identification or other biometric analysis on any photo or recording — a profile photo is only cropped and resized, and voice note audio is deleted as soon as it is transcribed. The App never records calls and never listens except while you hold the record button. We do not sell or rent personal information and we show no third-party advertising.

11. Purchases, trials and refunds

You can buy subscriptions, which renew automatically until cancelled, and one-time purchases such as individual reports. In the App, payment is processed by Apple or Google. On askyogi.com, payment is handled by DoDo Payments, Inc., which acts as merchant of record — so DoDo Payments is the seller of record for that transaction, issues the receipt, accounts for any tax, and may appear on your statement under its own name.

Free trials. The length of the trial and the terms that apply to you are shown before you start. Some trials require no payment method and nothing is charged automatically. Others take a payment method, and if you do not cancel before the trial ends your subscription begins and you are charged. The paywall will make clear which one you are starting.

Cancelling. For in-app subscriptions, cancel in your Apple or Google account settings. For web subscriptions, cancel in your account settings on askyogi.com or email support@askyogi.com. Cancellation takes effect at the end of the period you have paid for. Deleting the App or your account does not cancel a subscription.

ALL PURCHASES ARE FINAL AND WE DO NOT GIVE REFUNDS.

Everything we sell is digital content supplied to you in full and immediately. When you buy a report it is generated at once. When you start or renew a subscription, all the content for that period — every daily, weekly, monthly and annual reading covered by it — becomes available straight away, not released over time. You can read, save and export all of it on the first day, and you keep it. Our side is completely performed the moment you have access, which is why purchases are final. Cancelling stops future charges; it cannot undo content already supplied to you.

Exceptions exist where the law or a store requires them. Where to ask: if you bought in the App, Apple or Google decide refunds under their own policies — they decide, not us. If you bought on askyogi.com, contact us at support@askyogi.com; we are your point of contact for those purchases, and DoDo Payments as merchant of record may also refund under its own policies. Consumers in the EU, EEA and UK have a 14-day right of withdrawal, which ends once supply begins with your express consent and acknowledgment; because our content is supplied in full immediately, ticking that box at checkout ends the right for that purchase. If you do not tick it, we wait 14 days before supplying. And wherever the mandatory consumer law of your country gives you a right to cancel or to a refund, that right applies. A billing error — a double charge, a charge after cancelling — we correct in full wherever you bought.

If a charge is simply wrong — billed twice, charged after cancelling, or charged an amount you did not agree to — that is an error, not a refund question, and we will correct it. Email support@askyogi.com and give us 15 days before initiating a chargeback.

12. Legal

Our warranty disclaimer is in Section 12 of the Terms of Service and our limitation of liability in Section 13. Our total liability is capped at the greater of what you paid us in the thirty days before the claim or US$20, and is zero if you have paid us nothing, for example during a free trial. Disputes are resolved by individual binding arbitration under the AAA Consumer Arbitration Rules, with no class actions and no jury trial, and you may opt out within 30 days. Delaware law governs. Nothing in any of our documents takes away rights you have under the mandatory consumer laws where you live, including your right to bring proceedings locally if your law requires it.

13. Contact

Ask Yogi Universe, LLC, 971 US Highway 202N #6984, Branchburg, New Jersey 08876, USA

Email: support@askyogi.com · Website: https://www.askyogi.com/en

Where to find these documents

• Terms of Service — https://www.askyogi.com/en/terms

• Privacy Policy — https://www.askyogi.com/en/privacy

• Consumer Health Data Policy — https://www.askyogi.com/en/consumer-health-data-privacy-policy

• Disclaimer — https://www.askyogi.com/en/disclaimer

• Support — https://www.askyogi.com/en/support

Our representative in the EU, the UK and Switzerland is Prighter Group: https://app.prighter.com/portal/AskYogi

The Company is the data controller.